Frequently Asked Questions

Our made-to-order adapters are designed for film, TV, theatre and live event professionals, allowing them to connect their personal IEMs or headphones to various talkback systems — including Riedel Communications, RTS Intercom Systems, Motorola Radios, Clear-Com, Green-GO Digital and broadcast camera comms — improving hygiene and delivering greater comfort than shared, facility-supplied headsets.

Our adapters are not mass produced. Each adapter is handcrafted to order here in the UK. We build every unit individually using high-quality, genuine components to ensure performance, reliability and attention to detail.

Using your own IEMs or headphones provides better hygiene and most importantly comfort. Shared facility headsets can harbour germs and often don’t fit each user perfectly, leading to discomfort during long sessions. Personal IEMs ensure a clean, reliable fit and consistent audio quality.

Build time typically takes around 5-7 working days before shipping. As each adapter is made to order, times may vary during busy periods. Estimated delivery is shown before checkout.

Of course. You can choose colours that reflect your style and make your adapter uniquely yours. Custom options are available on the product page.

Certainly. If you can’t find the adapter you’re looking for, drop us an email. We’ll review your requirements and explore a custom solution tailored to your needs.

Compatibility information is listed on each product page. If you’re unsure, contact us and we’ll be happy to advise before you order.

All adapters include a 12-month warranty in the UK covering manufacturing defects. If you experience any issues, contact us and we’ll make it right.

Each adapter is made to order and customised, we generally cannot accept returns unless the item is faulty. If there’s a problem with your order, please contact us and we’ll work with you to resolve it.

Yes, we ship worldwide. Shipping times and costs are calculated at checkout based on your location.

Follow us on Instagram @ctadapt to see recent custom builds, colour options and updates.